Website Page Booking Terms and Conditions

Conditions of booking and subscription of a page and having a page or banner on our website.

Summary: We’ll always do our best to fulfil your needs and meet your expectations, but it’s important to have things written down so that we both know who should do what and when. Also, what would happen if something goes wrong.

In this contract, you won’t find any complicated legal terms or long passages of unreadable text. What we do want is what’s best for both parties, now and in the future. Terms: (“You”, “Your” or “Client”) are hiring us Damson Web Design and MYIvybridge (“We, Us” or “Designer”) What do both parties agree to?

You: You the ‘Client’ have the authority to enter into this contract on behalf of yourself, your company or your organisation. When asked, you’ll give us information we ask for to complete the project.

You will review our work, provide feedback and approval in a timely manner. Deadlines work two ways, so we will both action changes promptly.

You also agree to stick to the agreed payment schedule.

Us: We have the experience and ability to do everything we’ve agreed with you and professionally supported manner.

We’ll endeavour to meet deadlines and we will maintain the confidentiality of information disclosed to us.

Rolling Support, the Designer will provide latest best practice ‘On and Off-Page’ Search Engine Optimisation (SEO) support to help influence pages / website ranked by ‘A List’ search engines.

The Designer cannot guarantee positioning on individual pages in search. Copyright Usage: Content we build is not to be copied for use in any other media due to “A List Search Engine” duplication rules, which hurts page SEO.

Permissions for image and logo copyright are the responsibility of the client page owner. Terms And Conditions:

1) Reservation of Rights: All rights not expressly granted above are retained by the Designer, any use of content to that expressly granted above may require payment of a separate negotiated fee.

2) Proofing Revisions: Pre live page revisions for a website / pages are three unless otherwise agreed. Post live revisions per calendar year for a page are two. Additional outside of the annual support agreement may incur additional fees of £12 per amendment (can be to multiple pages).

If a Client feels a high volume of changes will be required, this needs to be raised beforehand with Designer to avoid excessive amendment charges. Pages proofed. 2 rounds of proofing amendments prior to page being set live. One proofing change for a Banner Advert. We require to Client to respond to a proof. If no response to a proof within 14 days, Page or Banner will be set live. Additional proofing amendments can be made to live pages. Refund of Page and Subscriptions within 10 days of booking, or if unhappy with final Page or Banner proofing. This does not apply if Banner or Page is set live due to lack of feedback to a proof.

3) Supplied information and content provided to Us remains yours. So what you provide us you own.

4) Preliminary Works: All unique content and Page design work remains the exclusive property of Designer. Client page information is required with a booking. If no client content is supplied, or an unreasonable small amount of information is supplied, the designer reserves the right to change a project Page research costs of 50% of build fee or £30.00 per page - whichever is lower. This will be raised with Client to be resolved within 10 days. Otherwise Client will be invoiced for payment. If a delay in page design deadline is missed due to the Client or due to third party involvement the Designer cannot be held responsible.

5) Rolling management costs: Involves ongoing work promoting and improving visitor experience, ongoing off and on page search optimisation, platform charges and improvement.

6) Payment Terms: Unless agreed, payment for web page creation or website design, and support option to be paid in advance. First payment will be for Page or Banner plus first monthly or annual rolling support cost. Pre-paid, then monthly, or annually after the client page or website was set live. Direct Debit is the preferred payment method. Non Direct Debit payment will be initially by Paypal, then invoiced for Standing Order payment. Non Direct Debit payment must be annual subscriptions. Future payments by Standing Order may be subject to a £3.00 administration charge. Initial Paypal payment will not be subject to an administration charge. Missed or late payments may incur an administration surcharge of £3.00 due to imposed bank charges. Minimum contract period is 12 months. Clients are protected by the Direct Debit guarantee scheme. We will always do our very best to be completely clear about agreed costs on Pages and Subscription. Also giving prior notice before any imposed surcharges for changes in billing. If an unfair Direct Debit indemnity claim is made, we reserve the right to challenge this, which will include bank refund charges and administration fees of £40. Missed payments can result in removal of Client website page content.

7) Cancellation: As a consumer, once you have signed a contract you have a 10 day period to cancel any agreed services, where a full refund of any fee paid will be refunded in full. All rights to work carried out revert to the Designer. Including original art, sketches, design ideas, written copy or other materials. Cancellation of monthly rolling support will mean cancellation of website page/s whereby content will be removed. Reinstating all pages will incur admin fees of £30. This will include any updates required. Cancellations of Pages for a full refund for Pages can be made within 10 days of booking or if unhappy with final proof after proofing amendments to address issues have been attempted. If no response to a proof is received after 14 days, Page will be set live and refund does not apply.

8) Credits and Promotion: A credit line is a website link from designer logo to the developer's website. A normal place for this is in a website footer placed in a non-intrusive way. Designer reserves the right to include a screenshot of completed work for a portfolio.

9) Permissions and Releases for Brand logos and photographs: The Client agrees to indemnify and hold the Designer harmless against any and all claims, trademarks, costs, and expenses, including solicitor fees, due to materials included in the work, or requested by the Client for which no copyright permission or privacy release approval, or for which use exceed the users allowed permissions or release. You acknowledge and agree that you are solely responsible for all content you ask to be make available through the website including social media, will identify at proofing or post live any changes needing to be made. The client will inform Us of any content requiring changes as part of page proofing or post live. We have no responsibility for client made changes made through any content management accesses. Any additional costs beyond page building and rolling support (e.g. domain names, photo royalties, ecommerce, other special features) may require additional charges, which will be discussed.

10) Miscellaneous: This Agreement shall be binding upon the parties, successors, and representatives. This Agreement constitutes the entire understanding of the parties. Its terms can be modified only by an instrument in writing agreed by both parties. A breach of payment terms does not mean fees above what is stated in this contract can be charged. Any dispute arising out of this agreement will be resolved by negotiation or mediation. Issues with Language parts wavid parts agreement shall not be construed as a waiver of all other other provisions in this contract.